1. Introduction
TV App Builder ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address, password, church or organization name, and billing information when you create an account or subscribe to our Service.
- Content: Videos, images, text, metadata, and other content you upload to our platform.
- Communications: Information you provide when contacting our support team or communicating with us.
- Payment Information: Credit card details and billing addresses processed through our secure payment processor (Stripe). We do not store complete credit card numbers on our servers.
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
- Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
- Analytics: Aggregated data about how users interact with our Service to improve functionality and user experience.
2.3 Third-Party Services
When you connect third-party services (such as YouTube, Roku, or Amazon Fire TV), we may receive information from those services as permitted by their respective privacy policies and your privacy settings.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our Service, including video hosting, encoding, and distribution to streaming platforms.
- Account Management: To create and manage your account, process transactions, and send service-related communications.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Platform Improvement: To analyze usage patterns, develop new features, and enhance user experience.
- Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing: With your consent, to send promotional communications about our products and services. You may opt out at any time.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our Service (e.g., cloud hosting, payment processing, analytics, email delivery). These providers are contractually obligated to protect your information.
- Streaming Platforms: With Roku, Amazon, and other distribution platforms as necessary to publish and distribute your content on their services.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: In any other circumstances where you have provided explicit consent.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Secure cloud infrastructure with access controls
- Regular security assessments and monitoring
- Employee access restrictions on a need-to-know basis
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide our Service. Upon account termination:
- Your content and personal data will be deleted within 30 days, unless retention is required by law.
- Backup copies may persist for up to 90 days before complete deletion.
- We may retain anonymized or aggregated data for analytics purposes.
- Certain information may be retained as required for legal, tax, or accounting purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Portability: Request a portable copy of your data in a commonly used format.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Cookie Preferences: Manage cookie settings through your browser.
To exercise these rights, contact us at privacy@tvappbuilder.com.
8. Children's Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. These countries may have different data protection laws. By using our Service, you consent to such transfers.
10. Third-Party Links and Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. YouTube API Services
Our Service uses YouTube API Services to enable you to publish videos directly to your YouTube channel. By using the YouTube publishing feature, you agree to be bound by the YouTube Terms of Service.
11.1 Data We Access from YouTube
When you connect your YouTube account to TV App Builder, we access the following information:
- Channel Information: Your YouTube channel name and ID to identify where videos will be published
- Upload Permissions: Authorization to upload videos to your channel on your behalf
- Video Metadata: Ability to set video titles, descriptions, privacy settings, and thumbnails for uploaded content
11.2 How We Use YouTube Data
We use your YouTube authorization solely to:
- Upload videos you explicitly choose to publish to YouTube
- Set video metadata (title, description, thumbnail) as specified by you
- Track the status of your video uploads
- Display your connected channel information in your account settings
We do not access your YouTube viewing history, subscriptions, playlists, or any other personal YouTube data beyond what is necessary to upload videos on your behalf.
11.3 YouTube Data Storage and Retention
We store the following YouTube-related data:
- OAuth Tokens: Encrypted access and refresh tokens to maintain your YouTube connection
- Channel ID: To associate uploads with your channel
- Upload Records: YouTube video IDs and URLs for videos we've published on your behalf
This data is retained for as long as your account is active or as needed to provide the Service.
11.4 Revoking YouTube Access
You can revoke TV App Builder's access to your YouTube account at any time by:
- Disconnecting your YouTube account from within TV App Builder's Social Publisher settings
- Visiting your Google Account Permissions page and removing TV App Builder's access
Upon revocation, we will delete your YouTube OAuth tokens within 30 days. Videos previously uploaded to your YouTube channel will remain on YouTube and must be managed directly through YouTube.
11.5 Google Privacy Policy
Your use of YouTube through our Service is also subject to Google's Privacy Policy. We encourage you to review Google's privacy practices to understand how Google handles your information.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To make a request, contact us at privacy@tvappbuilder.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: